Important Phone Numbers

• Main Number: 252-206-4000
• Child Abuse: 252-206-4000
• Child Support: 1-800-992-9457
• Child Support Tip Line: 252-281-6964
• Elder Abuse: 252-206-4000
• Fraud Hotline: 252-399-1168
• Low Income Energy Assistance Info: 252-206-4100
• Medicaid Transportation: 252-206-4105
• Child Protective Services FAX: 252-265-5357

NOTICE:  Do NOT send child or adult abuse/neglect referrals through email, social media or this website.  Please call 252-206-4000 during normal business hours or dial 911 after hours. 

Agency Email Addresses

Child Support Services: wilsonccs@wilsoncountync.gov
Note:  Please use for child support messages only

Energy/utility crisis:crisisenergy@wilsoncountync.gov 

Food and Nutrition Services (FNS):FNS@wilsoncountync.gov (also known as food stamps, food assistance and SNAP)  

Medicaid: Medicaid@wilsoncountync.gov 

Medicaid Transportation: medtrans@wilsoncountync.gov. 

Please be aware that ccenter@wilsoncountync.gov is no longer in use. 

Change Requests

To request a change on your existing case, please use the forms below. If you have questions regarding making changes or other questions related to your case, please call 252-206-4000 and listen for the program.

Food and Nutrition Services Change Request Form (English)

Food and Nutrition Service Change Request Form (Spanish)

Change request (all other services )

Medicaid Recipients 

Medicaid recipients who do not have an enhanced ePASS account may email recertification documents to Medicaid@wilsoncountync.gov.

Social Services Staff

Kimberly Irvine: 252-206-4101, Director

Sandy Burell: 252-206-4101, Assistant to the Director

Porshia Pulley: 252-293-4337, Income Maintenance Administrator, Medicaid Transportation
Energy, Customer Care, Special Investigations Unit 

Jamie Blevins: 252-206-4130, Child Welfare, Child Protective Services, Foster Care/Adoptions

Don Hicks:252-293-4340, Clinical Services, In-Home Clinical Team, Prevention

Nichole Atkinson: 252-206-4137, Adult and Family Services,  Child Care Subsidy 

Dana Holloman: 252-294-3478, Child Support Program Manager 

Alisa Milliken:252-265-8338, Grants/Wellness Coordinator

Lori Walston: 252-206-4164, Communications/Public Information/Safety/Security/Disaster

Jessica Murphy: 252-206-4030, Business Officer

Kim Boykin: 252-206-4011, Information Technology Manager